Privacy Policy - Onlinefour

1. Introduction

At Onlinefour.com, we are fully committed to safeguarding the privacy and personal data of our users. Your trust is important to us, and we handle your information with transparency, respect, and in adherence to the highest standards of data protection. This Privacy Policy outlines how we collect, process, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all visitors, users, and customers accessing or interacting with the website located at https://onlinefour.com (referred to as “the Site”). Onlinefour.com serves as the data controller for any processing of personal data carried out via the Site and related services.

If you have any questions regarding how we process your data, please contact our Data Protection Office at [email protected].

3. Categories of Data We Process

We collect and process the following categories of personal data, depending on your interactions with the Site:

– Usage Data: Includes information about how you use the Site, such as IP address, browser type, pages visited, referral website, access timestamps, and session duration.
– Account Data: Includes personal identifiers such as full name, postal address, email address, phone number, and account credentials.
– Profile Data: Includes preferences, previous purchases, consumption behaviors, and interaction patterns with our products and services.
– Communication Data: Includes the content of communications you send to us, including support queries, feedback, and correspondence history.
– Technical Data: Includes device identifiers, operating system, screen resolution, internet service provider, language settings, and system configurations.
– Transaction Data: Includes purchase history, payment status, billing and shipping addresses, and transaction identifiers from third-party payment processors.
– Preference Data: Includes marketing and communication preferences, product interests, and consents to receive promotional messages.

4. Legal Bases for Processing Personal Data

We process personal data under one or more of the following lawful bases, as required under GDPR:

– Performance of a Contract: When processing is necessary for the fulfillment of a contract with you or to take precontractual steps at your request.
– Consent: Where you have explicitly granted us permission for a specific processing purpose (e.g., subscribing to a newsletter).
– Legitimate Interests: For the pursuit of legitimate business interests, provided that they are not overridden by your fundamental rights or interests (e.g., improving user experience).
– Legal Obligation: When required to comply with legal or regulatory requirements.

Under the CCPA, our use of your data qualifies as a “business purpose” or “commercial purpose” depending on the nature of the data and its processing activity.

5. Your Rights

In accordance with applicable data protection laws, you have the following rights regarding your personal data:

– Right of Access: Obtain a copy of the personal data we hold about you.
– Right to Rectification: Request corrections to incomplete or inaccurate data.
– Right to Erasure: Request the deletion of personal data under specific conditions (“right to be forgotten”).
– Right to Restrict Processing: Request that the processing of your data be limited in certain contexts.
– Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format; or request that it be transmitted to another data controller.
– Right to Object: Object to the processing of your data where processing is based on legitimate interests or direct marketing.
– Right to Non-Discrimination: Under CCPA, we will not discriminate against you for exercising your data rights.

To exercise any of the above rights, please contact us at [email protected].

6. Security Measures

We implement industry-standard physical, technical, and organizational safeguards to maintain the confidentiality, integrity, and availability of your personal data. These measures include:

– Encryption technologies for data at rest and in transit.
– Access controls and user authentication for employees and system operators.
– Secure backups and disaster recovery procedures.
– Regular security audits and staff privacy training.

While we strive to protect your information, no electronic transmission or storage system is entirely secure. Therefore, we cannot guarantee absolute data security.

7. International Data Transfers

Where your personal data is transferred outside the European Economic Area (EEA) or other jurisdictions with differing legal protections, we implement appropriate safeguards such as:

– Standard Contractual Clauses approved by the European Commission.
– Binding Corporate Rules or approved certification mechanisms.
– Additional technical and organizational measures as required by local law.

By using Onlinefour.com, you acknowledge and agree to such transfers that are necessary for us to provide the services offered on our Site.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Specifically:

– Usage Data: Retained for up to 12 months for analytics and performance monitoring.
– Account and Profile Data: Retained for the duration of your account and up to 2 years after termination.
– Communication Data: Retained for up to 3 years from the last interaction.
– Transaction Data: Retained for up to 7 years to comply with financial and tax regulations.
– Preference Data: Retained until you update or withdraw consent.

9. Cookie Policy

Onlinefour.com uses cookies and similar tracking technologies to enhance functionality, analyze traffic, personalize content, and deliver relevant advertisements. Cookies are grouped into the following categories:

– Essential Cookies: Necessary for the operation of the Site (e.g., login sessions).
– Functional Cookies: Enable personalization and enhanced user experience.
– Performance/Analytics Cookies: Help us understand how visitors use the Site and improve functionality.
– Advertising Cookies: Track browsing habits to deliver targeted marketing communications.

10. Cookie Management and Compliance with GDPR & CCPA

Upon first visit, users are presented with a cookie banner allowing them to accept or customize preferences. You can modify these settings at any time via your browser or our dedicated cookie settings page.

Under GDPR, consent is required before setting non-essential cookies. Under CCPA, you have the right to opt-out of the “sale” or “sharing” of personal information gathered via cookies. Onlinefour.com honors preference signals, such as the Global Privacy Control (GPC), where supported.

11. Children’s Privacy

Onlinefour.com does not knowingly collect, process, or store personal information from children under the age of 13. If we become aware that we have inadvertently collected data from a child, we will take appropriate steps to delete it.

Parents or guardians who believe that their child has submitted personal data may contact us at [email protected] to request removal.

12. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, operational practices, or service offerings. Significant updates will be communicated either through email (where applicable) or via prominent notification on the Site. Continued use of Onlinefour.com implies your acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy, your rights, or our data practices, please contact us at:

Email: [email protected]
Website: https://onlinefour.com

We are committed to full compliance with global data protection laws and take user privacy seriously. For any privacy-related concerns, please reach out to us at the contact information provided above.